Ohana. Everybody Wins.

The domestic rebate industry is estimated to be greater than $15 billion annually, measured as rebates redeemed and paid. If measured as an overall promotional tool, the number would be four to fives times as large. Retailers, manufacturers, customers, and fulfillment providers are the key stakeholders. Retailers use rebates to initiate sales while manufacturers usually fund them. On the back end, customers file for and redeem rebates through fulfillment houses which provide the infrastructure to facilitate the rebate function.

One of the primary challenges facing the rebate industry is submission fraud. This problem is estimated to be approximately 1% of all submissions, or up to $150 million.

Ohana has designed and implemented a rebate platform that systemically eliminates the most common forms of fraud; multiple submission fraud and receipt fraud.

Multiple submission fraud occurs when a customer submits the same receipt multiple times assuming that the fulfillment processor will not catch the duplicate submissions. Typically at least one rebate eligible product is purchased in this scenario. Receipt fraud occurs when an individual, or worse, an organized crime ring, creates completely fictitious receipts and UPC codes then submits them from multiple addresses. Due to the potential scale of the damage, this is the most dangerous form of fraud.

Ohana eliminates both these fraud methods though our patented validation process. Utilizing actual transaction data from our retailer partners, Ohana is able to systemically ensure that only products purchased are validated for a rebate. Multiple submission fraud is functionally impossible and receipt fraud is virtually eliminated through as our proprietary fraud alert system prevents invalid transactions from ever being validated.

The proprietary and patented Ohana rebate validation platform systemically eliminates all forms of fraud. For example, one large consumer electronics retailer with a $200 million rebate program saved over $2.3 million in 2007 just by implementing the Ohana Platform.