Fulfillment

Becoming the industry leader in rebates does require innovative technology and great employees, but first and foremost it requires trust.

At Ohana, we work diligently to establish relationships with our clients and their customers. We create these through accurate rebate processing and timely, successful fulfillment.

In the past, rebate companies played the “breakage” game, which tested the patience of consumers and nearly eliminated rebates altogether. These illegal and immoral practices forced consumers to take action and brought criticism of the entire industry. Today, Ohana recognizes fulfillment as a critical and dynamic aspect of the rebate process. We meet the challenges by providing multiple solutions and complete transparency. Whatever your needs or your customers' wants, we offer solutions that are flexible, effective and satisfying.

One of the things that sets us apart is our ability to offer a diverse array of payment fulfillment options. With so many options and different ways to market a program, we have the means by which to satisfy any and every consumer out there. Fulfillment options include branded prepaid cards, virtual prepaid cards, merchant gift cards, laser-printed checks, premium merchandise, and RoCS (Return of Customer Spend), through which consumers are given choices at redemption.

We also have the patent for aggregation of multiple rebates onto one form of consumer payment, giving consumers the convenience of receiving a single form of payment for multiple rebates or rebates from the same or different funding sources. This capability to “aggregate” payments is priceless.