April 6, 2009 Ohana Teams Up with Sears to Launch Online Rebates for Energy Star Appliances Where Everybody Wins
Continuing to revolutionize promotional marketing and transform the rebate experiences for retailers, manufacturers and consumers, Ohana Companies has been selected by Sears, the leading retailer of Energy Star qualified appliances, to design and implement an online rebate program to help educate and support energy efficient appliance shoppers about the millions of dollars in rebates that are available, and to make getting those rebates easier
October 1, 2008 New England’s Shaw’s Supermarkets Renews Agreement
“Shaw’s shares our vision for bringing better practices to the rebate and reward industry that benefit consumers, manufacturers and retailers.”
July 4, 2008 ‘Money Matter’ with Chris Quinlan
The group talks with Chris Quinlan, CEO of the Ohana Companies about rebate and reward programs.
May 10, 2008 Pay before News Story
Consumers are frustrated with the traditional model of product rebates. But handled correctly the rebate process can benefit everyone involved.
April 22, 2008 Ohana Goes Green
Ohana now offers their clients the “Go Green Sweepstakes,” enabling shoppers to submit their rebates online for a chance to win hybrid cars and other eco-friendly prizes.
January 9, 2008 Ohana Devises Better Online Rebates
Back when Chris Quinlan started his company, he believed he had a revolutionary idea. Now, he feels that the revolution is really beginning.
October 19, 2007 Ohana Teams with Visa to Transform Rebates
Ohana Companies today announced an agreement with Visa, a key building block in Ohana’s effort to move the inefficient and costly mail-in rebate and fulfillment process to a new business model where “Everybody Wins.”
September 14, 2007 Rebate Industry Expert Chris Quinlan
Frustrated with the broken rebate and reward model, Quinlan launched Ohana Companies earlier this week. The company’s motto is “Everybody Wins.”
January 9, 2008 -- Ohana, the pioneering company that is transforming the rebate industry with their new business mBack when Chris Quinlan started his company, he believed he had a revolutionary idea. Now, he feels that the revolution is really beginning.
Some nine years after being founded as an upstart in the rebate redemption business, Quinlan's Ohana Cos. is implementing an innovation that may one day set it apart from its competitors.
Ultimately, Quinlan and his team believe, this new way of handling rebates will become a widely used model that leaves everyone happy -- retailers, vendors and even today's frequently frustrated consumers. At its core, Ohana's rebate-redemption process eliminates the aggravating need to clip UPC codes, mail receipt duplicates and wait endlessly for a check to arrive. By taking the process online and allowing consumers to simply punch in the UPC code, Ohana's system streamlines the process and potentially restores many consumers' now-slim faith in the rebate system.
Other companies have implemented similar online rebate processing, but Ohana takes the idea a few steps further with its new proprietary system -- dubbed "Return of Customer Spending." While submitting their rebate through a retailer's site, the Ohana system assesses customers' desires and gives them an additional opportunity to grab a good deal with their refund cash -- thus pleasing the store and its vendors in the bargain.
The closing of CompUSA will cost Ohana one user of the new system, but summer is expected to bring more big retailers into the fold, including the consumer electronics, office supply, home improvement and automotive sectors. "They absolutely see this is a huge, huge opportunity," Quinlan said.
"Rebates are not broken," despite widespread consumer dissatisfaction and talk of government regulation, said Sean Kirker, Ohana's president. "It's just that some of the execution is not right."
Consumer gripes about the current rebate process are plentiful and loud, with problems ranging from protracted delays to outright fraud.
According to study by Vericours Inc., a corporate consulting firm, approximately 40 percent of manufacturer rebates are never redeemed, saving computer manufacturers an estimated $2 billion a year.
The cumbersome process has prompted state legislatures to threaten action, and several manufacturers have discussed cutting back on rebates, or dropping them.
"We're actually hoping that some of that legislation makes it through," Quinlan said of efforts to remove some uncertainty from the system, "because that's exactly what we do."
Ohana profits by charging a percentage of each sale plus a handling fee. One potential worry among vendors -- that Ohana's system would increase the number of redemptions, thus eating into the bottom line -- is partially offset by giving consumers another way to spend.
So far, the new Return of Customer Spending system has had a 30 percent to 40 percent success rate in getting rebate-redeemers to buy something else while online.
"They're making money on people doing nothing" and failing to redeem rebates, Kirker said of traditional rebate "fulfillment houses." "We're making money on everybody winning. We're making the pie bigger."
Ohana Companies has virtually eliminated the inefficient and costly mail-in rebate and fulfillment process by offering the first 100-percent online solution to redeem, validate and fulfill rebates electronically. The company’s team of innovative executives, with considerable retail, marketing, financial services and technology industry expertise, have come together to transform the broken rebate model that’s been frustrating consumers, retailers and manufacturers for decades. Ohana utilizes revolutionary, patented and patent-pending technology and processes, changing the way consumers, retailers and manufacturers participate in rebates and promotional marketing, ensuring that “Everybody Wins.”
April 29, 2010 
